Singapore opens up to new suppliers with Symbio’s launch of the communication-as-a-service platform


SYDNEY, August 24, 2021 / PRNewswire / – Symbio, part of leading communications and cloud infrastructure software provider MNF Group (ASX: MNF), officially launched its Proprietary Communication Platform as a Service (CPaaS) offering in Singapore.

The launch is important for international companies looking to grow their global footprint in Asia because it simplifies the technical infrastructure necessary to gain a foothold in the market.

Symbio is the first fully interconnected operator to develop network capabilities in Singapore for over 20 years, introducing a whole new unified communications capability into a market largely controlled by incumbent telecommunications providers.

CEO of Symbio, René Sugo noted: “Singapore is one of the most digitally competitive countries in the world, but it lacked options for advanced unified communications solutions. Many businesses were unable to grow Asia due to complicated infrastructure and the inability to merge their software with required telecommunications services.

“Symbio’s technology removes this complexity and provides businesses with the building blocks for market entry and success. We are the missing piece of the puzzle that will enable global businesses to grow in Singapore and the region, ”he said.

This expansion will be a boon for many large companies that have experienced a strong period of innovation and are now looking to explore new territories.

Sugo says, “Symbio brings decades of innovation and expertise along with a proprietary technology stack that effectively bridges the gap between telecommunications and cloud software. Our offer provides greater choice and better quality services to businesses while promoting healthy competition in the telecommunications sector. “

Symbio’s wholesale IP network will allow nationwide call and number porting so customers can easily move phone numbers from existing networks to the cloud. This will provide the freedom and flexibility to move numbers between providers to provide advanced unified communications solutions.

The first step in Symbio’s global growth story

Symbio’s entry into Singapore is part of the company’s broader plans for global expansion as the company capitalizes on the global growth of unified communications (including CPaaS and UCaaS) which grew nearly 30% in 2020[1].

A global hub for innovation, Singapore is a fast growing region of Asia which offers significant business opportunities for Symbio to bring its communication platform as a service (CPaaS) offering to new markets. However, the company has plans that go beyond Singapore.

Sugo said: “Singapore is the first stop, but we plan to bring our cutting edge innovation and expertise to other countries as well. The pandemic has accelerated the global adoption of advanced unified communications services and increased the role Symbio plays in unlocking these services for technology innovators and enabling them to do business in new markets.

This is just the start of a bigger journey as we seek to deliver our solutions and enable more businesses around the world to improve their Unified Communications and make it easy for users to move around the world. telecommunications space without depending on existing providers. “

About Symbio

Symbio helps service providers of all sizes compete – and win – with software communications. Our software platform and cloud infrastructure make it easy to provide communication services. Replace operator complexity with software scale and agility.

Based at Sydney, Australia, Symbio serves a global market with a focus on South East Asia. We are the trusted name behind over 500 suppliers.

Symbio is part of the MNF group listed on the Australian Stock Exchange (ASX: MNF).

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