AT&T switches to 5G and closes the 3G network | News

SPRINGFIELD, MA (WGGB/WSHM) – Western Mass News has asked AT&T users to contact us over concerns about patchy coverage.

On top of that, we found out that parts of our area had experienced a wireless network outage on Monday.

It came as AT&T plans to shut down its 3G network to make way for what it calls an even better system – 5G.

The good news is that not many people will have to worry about this issue since many newer phone models have at least 4G capabilities. However, those with older phones are running out of time to make the switch.

We received calls from viewers on Monday who said their AT&T service was spotty, but starting Tuesday, their service may eventually stop working altogether.

The owner of GoGeeks in East Longmeadow, Stan Prager, told Western Mass News that if you have a 3G phone, the only option is to upgrade it.

So what do you do if your phone has 5G capabilities?

“Most phones will automatically switch over and pick up 5G immediately,” Prager explained. “With iPhones, you don’t have to do anything. With some droids you’ll actually have to select your settings and network and enable 5G, but if you’re not paying for 5G right now, you won’t get it. So you’re going to have to revise your plan too.

Prager added that there is no reason not to upgrade your phone. 5G has many advantages, including wider coverage and much faster data.

This also applies to tablets and Kindles that use cellular data.

Another warning – if your car uses built-in cellular features that use 3G technology for things like its navigation system, that will also stop working.

Although AT&T is the first to make this change, it is not alone. Other service providers are expected to make the switch later this year.

If you are unsure whether your model will still be supported or not, you can check the AT&T website for a list.

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